Privacy Policy

Effective Date: March 2026

Maha Mumbai Metro Operation Corporation Limited (hereby known as MMMOCL) respects the privacy of all users accessing its services. This Privacy Policy applies to both the official website (www.mmmocl.co.in) and the CMS (Crew Management System) mobile application developed and operated by MMMOCL.

Information We Collect

We may collect personal information from users on a voluntary basis which may include name, phone number, email address, postal address, employee details, login credentials, or any other relevant information required for authentication and operational purposes.

Purpose of Data Collection

The collected information is used strictly for:

Data Sharing and Disclosure

MMMOCL does not sell, trade, or share personal information with third parties. Information may only be disclosed where required by law, for security-related investigations, or when cooperating with government authorities or regulatory requirements.

Security of Information

MMMOCL implements appropriate technical and organizational security measures to protect user data. All communication between the mobile application and backend systems is secured using SSL encryption to ensure safe and secure data transmission.

Technical Data Collection

MMMOCL may track domain names, IP addresses, and browser types of visitors for analytical purposes. This information is used to analyze traffic patterns and improve services and is not linked to personal identity.

Third-Party Links

The website or application may contain links to third-party platforms such as social media services. MMMOCL does not control these external platforms and is not responsible for their content, policies, or availability.

Legal Information

The authorised controller of this platform is MMMOCL or MMRDA, having its registered office at: NaMTTRI Building, Plot No. R-13, E-Block, Bandra-Kurla Complex, Bandra (E), Mumbai, Maharashtra 400051.

User Rights

Users may request access to, correction of, or deletion of their personal information, subject to applicable laws and operational requirements.

Cookies

The MMMOCL website may use cookies to enhance user experience. These cookies do not collect personal information.

Limitation of Liability

By accessing MMMOCL services, users agree that MMMOCL shall not be liable for any direct or indirect loss arising from the use of the website or application. All disputes shall be governed by the laws of India under the jurisdiction of courts in Mumbai, Maharashtra.

Policy Updates

MMMOCL reserves the right to update or amend this Privacy Policy in accordance with applicable laws, government regulations, or internal policies. Users are advised to review this page periodically.

Consent

By using the CMS mobile application or accessing MMMOCL services, users agree to the terms outlined in this Privacy Policy.